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Customer Comments


This is fantastic! Thanks so much for your quick response and such great service - I certainly will recommend you!
Sam G of Hemel Hampstead Herts

Just wanted to say thanks our cutlery arrived this morning. Very fast and efficient service, staff very helpful. She is delighted with her wedding present and I am sure she will have many years of good service using it.
Chris B of Tunbridge Wells Kent.
I just wanted to say how impressed I am with the service you have given us.  I think it is most unusual these days, particularly with internet companies.  Your company seems to provide the instant access of internet combined with the personal intervention when required.  I wonder how you manage to achieve these 12+ hour days x 7!!!!!
Vivienne R of Sheffield, South Yorkshire
Just wanted to thank you for the excellent service. I placed my order on Tuesday and it arrived this morning (Thursday), direct from the manufacturer. Great price and speedy delivery; thank you very much.
Edward C of Alnwick, Northumberland 
It was a pleasure to recommend your site. I was really satisfied with the service as well as the competitive prices.
Sofia P of Windlesham, Surrey
Many thanks for your reply -just grateful you were able to search and find me a complete boxed set thanks again 
Eifion P of Wrexham, North Wales
Thank you so much for dealing with my query so swiftly and efficiently.
It really is good to come across a company that believes in good and competent Customer Service.
Joan F of Croydon, Surrey
 I'm just back to work today and wanted to email you and thank you for such brilliant customer service.  I received the wedding cake knife and slice two days after I ordered it and managed to get them engraved.  My sister was thrilled and used the cake knife on her wedding day.
Thanks once again for making this possible.
Catherine R of Lumthanan, Aberdeenshire
 Thank you for sending out the replacement cabinet which we received today. It looks great. Thanks for sorting the initial problem out so quickly. I am very happy with the purchase and for the customer service I received from both companies. Will be happy to recommend to family and friends.
Thanks again,
Helen G of Edinburgh, Midlothian
 Many thanks for your help, I am very pleased with your service and competitive price.
Moira W of Purton, Wiltshire
New canteen received as promised on Friday. I had eight for dinner on Saturday and the new cutlery looked a treat. Many thanks for the excellent service.
Mike H of Fareham, Hampshire
The decanter arrived safely today and I am delighted with it and your excellent service. What else do you sell??  
James S of Walmer, Kent
As you would expect, the cutlery arrived minutes after your email. Anyway, it all looks fine and we're very pleased with it. In fact we've already used it! Thanks for your excellent service
Geoff P of Nottingley, West Yorkshire
Thank you so very much for keeping an eye open for the Jesmond pieces. As soon as they arrive, I will have a complete set for 12 people! Many thanks for your kindness.
Tereza A of Oakwood, Derby
Thanks for update Mike.  Excellent service as always.
Judith T of Truro, Cornwall
Just to let you know the Dartington Dessert Bowl arrived today and it is perfect.  I’m extremely pleased with it.  Thanks very much for such a prompt and efficient service.
Carmel K of Ellon, Aberdeenshire
 
Just to let you know that the cutlery all arrived yesterday. Thanks so much for your help - great service! Thanks again,
Julie H of Ayr, Ayrshire
Just to confirm that the cutlery has arrived safely at my daughters...well ahead of expected date.  Thank you for your efficiency and excellent service!
Lilla L of St Helier, Jersey
Just to let you know that I received delivery of my kitchen trolley at 7.00 am this morning. Couldn't believe the quick turn around time from the placing of my order on 29th May to the delivery of it on 1st June!! I was expecting it to be at least 4 weeks. Thank you very much for a job well done, that's what I call service.
Mrs Linda R of Warrington Cheshire
I write to advise you that we have just received our canteen of cutlery from Arthur Price. We would like to thank you for your assistance in dealing with our order and we would not hesitate to purchase further products from your good selves in the future. We are really pleased with the canteen of cutlery which exceeds our expectations.
Thank you once again.
David and Rhian G of Pontarddulais, Swansea
We can't believe our good fortune, to have the 'new' brand name is a real bonus.  We will arrange to be in or leave a signed receipt as you suggest.
Your 'up front' and courteous sales manner is appreciated.
Carole & Laurie C of Alresford, Hampshire
Many thanks for the prompt response.  The cutlery arrived today which is excellent service.
Andy M of Eastleigh Hants

We are very pleased with the Lambourn trolley which arrived safely yesterday morning.
Very impressed with the fast and efficient service we have received from you.
Adrian P of Bury St Edmunds, Suffolk
Just thought I would let you know I received my order last night and am delighted. I would like to thank you very much for your prompt service and will highly recommend your company.
Marie D of Crawley Down, West Sussex
Many thanks for your help - the fairy arrived this morning. With gratitude
Terry M of Giggleswick, North Yorkshire
The cutlery we ordered from you arrived Tuesday morning. It was well packed, in perfect condition and every thing we ordered was delivered. We are very pleased with both the cutlery and the price we paid! (Compares to local John Lewis)
Patrick K of Reading, Berkshire
Thank you for the prompt shipment of the Chantry Knife Sharpener that I ordered. It arrived here in Erin Ontario in great condition and I know my husband will be delighted to use the sharpener once I give it to him for his birthday.
Diana G of Ontario Canada
My wife and I have just unpacked the 58-piece Grecian Stainless Steel Cutlery Set
We are both absolutely delighted.  The cutlery is in the mahogany canteen and looks absolutely stunning.  The quality is superb.We are also so grateful for the excellent service which your company has given us.  Helpful, fast and efficient.
We shall have no hesitation in recommending you most highly to our friends.
Patrick & Anne E of Modbury, Devon
The trolley has arrived and is superb. I'll recommend your site to friends and family for ease of use, speed of delivery and great prices.
Matthew V 0f Haverfordwest, Dyfed
Just wanted to let you know that my pan set arrived when you said it would, all in tip top condition and they are looking and working beautifully in my kitchen. They really are super.
I am delighted with the service I will be ordering from you in the future and will recommend you to friends and family.

Thanks again.
Sue W of Warrington, Cheshire.

Fantastic service and great savings
A Davies, Hampshire